What does it mean?
Lookover it.
Send a photo, document, email or text. Get a clear explanation of what it says, what needs checking and any dates to keep track of, in your chosen language.
Don’t overlook it.
This is a record, not a bill.
There’s nothing to pay from this notice.- Use your usual texts or email, or the website
- Explanations in your chosen language
- Share with family, if you choose
Send it. Get an explanation.
A letter in the mail. A bill you don’t recognize. A text that seems suspicious. Send it the way you’d send a message to someone you trust.
Send what you received
Send a photo of a document, a receipt or a letter. Forward an email, or share a text or screenshot.
Get an explanation you understand
Read it in plain words, in your language. Have another question? Ask it the same way.
Keep track of what matters
Get reminders for dates Lookover finds, plus a weekly email with what came in and what needs attention.
Statement: October 1
Explanation of benefits
This is not a bill. Please keep for your records.
- Service date
- September 18
- Provider
- Cedar Grove Clinic
- Service
- Office visit
- Claim status
- Processed
Summary of services received. This statement is for your records and is not a request for payment.
Document example selected. This is a record, not a bill.
An explanation in the language you’re comfortable with.
A parent can receive explanations in Spanish while you get the weekly summary in English. Each person chooses their own language within the same household.
Choose from 25 languages for new explanations, reminders and emails. Earlier documents and messages keep their original language.
One household, one place
Illustrative exampleSeptember electric and water: $84.10 due October 15.
Mom’s delivery text has warning signs. Avoid the link.
Keep your household in the loop.
One household for you and the people you choose. Everyone sends from their own phone or email. Lookover brings the explanations, important dates and weekly summary together.
- Just for youA private place for your questions, explanations and important dates. No need to invite anyone.
- You and your householdYour partner sends a receipt. You forward a bill. Choose to share them, and your weekly summary brings together what needs attention.
- Parents and adult childrenA parent sends something confusing, suspicious or simply worth sharing. They get an explanation; you can receive the weekly summary and important alerts.
You choose what to share.
Your documents are personal. You decide what to send and who receives a weekly summary.
An explanation comes straight back.
Explanations are produced automatically. You choose what to send. Lookover doesn’t need your bank login or access to your entire inbox.
You decide what stays.
Lookover encrypts what you send. Choose automatic deletion or keep originals until you delete them. Explanations and selected document details stay available for questions until the household’s records are deleted.
Read the Privacy PolicyAn explanation, not an action.
Explanations can be wrong. Lookover can flag warning signs, but can’t verify the sender. It never pays bills or changes your services.
Straightforward pricing.
Explanations in your chosen language, reminders and a weekly summary. Family sharing is included in either plan.
or $99.99 a year · save $19.89
Plus applicable tax.
- Documents, letters, bills, emails and texts
- Messages in 25 languages, with a choice for each person
- Follow-up questions in the same conversation
- One household for you and two other people
- Cancel from your Lookover account
Your first three documents are free
Start with something you want explained.
A bill, letter, email or text. Send your own document, get a clear explanation and ask questions about it.
No card required. Includes ten free messages for questions and follow-ups. No subscription starts automatically.
When you want more, choose a 7-day free trial (for a first subscription) followed by $9.99 a month or $99.99 a year, plus applicable tax. A subscription includes up to three people.
Explain My First DocumentFor adults 18 or older in the U.S. Sign-up currently needs an invitation code.
How do I send something or view my account?
Send a photo, PDF or message from your Lookover account, or forward an email. Your explanation comes back in the same conversation. To view saved explanations, summaries and sharing settings, open your account with a sign-in link or code. You can also text it to the Lookover number.
Can I set it up for a parent?
Yes. Sign up with your own contact details, then invite your parent. They must agree before Lookover reads what they send. They separately choose whether to share their explanations with you.
Once set up, they can use text or email without signing in.
Can my family use different languages?
Yes. Each person chooses their own message language in Profile & Security. It applies to new explanations, the weekly summary, reminders and service messages. Changing your message language does not retranslate earlier messages or documents.
Translations are automatic and can be wrong. If a translation is unavailable, Lookover includes a notice in your chosen language and the original English message so you still receive the information. Check important details against your document.
What if Lookover gets something wrong?
Lookover can misread a document or miss details. If something seems wrong, choose Report a Mistake on the explanation, or ask about it in your own words. Keep the original, and verify important information directly with the sender using contact details you trust. Lookover explains documents; it does not give medical, legal or financial advice.
Can Lookover staff see what I send?
Explanations and translations are produced automatically. Original files and submitted text cannot be opened in the staff console. Authorized staff can access stored explanations and extracted details through restricted tools, and that access is logged. If you contact support, staff can read what you include in your request.
The Lookover Privacy Policy explains how your information is stored and which service providers process it.
Read the Privacy PolicyWho can see what I send?
Your explanations stay private unless you choose to share them, including with a household manager. Choose or remove specific people in People & Sharing in your Lookover account. Summary recipients must also accept their invitation. Managing a household does not give someone access to your private explanations.
How do I cancel?
Open the household’s Settings → Billing & Plan page and choose Manage Subscription. Whoever you bought from handles the cancellation: Stripe for a subscription bought on the website, Apple or Google for one bought in the app. Cancel during the trial to avoid the first charge. Replying STOP stops texts; it does not cancel your subscription. Closing a household paid on the website within 14 days of its first payment refunds that payment in full, once per person who pays and per card; otherwise, closing refunds the unused part of the period. Deletion of the household’s content is scheduled for 30 days after the household is closed, or after its subscription ends. If it started free, or its payment was refunded on request rather than by closing it, its saved explanations stay when the subscription ends, and nothing is scheduled for deletion. See the Lookover Privacy Policy for details.
Read the Privacy Policy