What does it mean?
Lookover it.

Send a photo, document, email, or text. Get a clear explanation in your chosen language of what it says, what needs checking, and any dates to keep track of.

Don’t overlook it.

A man at home reading an explanation on his phone
Example reply from Lookover

This is a record, not a bill.

There’s nothing to pay from this notice.

Send it. Get an explanation.

A letter in the mail. A bill you don’t recognize. A text that seems suspicious. Send it the way you’d send a message to someone you trust.

  1. Send what you received

    Send a photo of a document, a receipt, or a letter. Forward an email, or share a text or screenshot.

  2. Get an explanation you understand

    Choose your message language in your account. Read the explanation in the same conversation. Have another question? Just reply.

  3. Keep track of what matters

    Get reminders for dates Lookover finds, plus a weekly email with what came in and what needs attention.

See what comes backIllustrative example
CEDAR GROVEHEALTH PLANMember •••• 2048
Statement: October 1

Explanation of benefits

This is not a bill. Please keep for your records.

Service date
September 18
Provider
Cedar Grove Clinic
Service
Office visit
Claim status
Processed

Summary of services received. This statement is for your records and is not a request for payment.

Member services · Benefits statementPage 1 of 1
Lookover explains

This is a record, not a bill.

Your health plan has processed a claim for an office visit at Cedar Grove Clinic on September 18. This statement is for your records and does not ask for payment. If you don’t recognize the visit, check with your health plan using contact details you trust.

Nothing to pay from this letter

Document example selected. This is a record, not a bill.

An explanation comes back by text or email. No sign-in needed.

An explanation in the language you’re comfortable with.

A parent can receive explanations in Spanish while you get the household summary in English. Each person can receive messages in a different language, all within the same account.

Choose from 14 languages for new explanations, reminders, and emails. The account pages and saved reading history are currently in English.

  • English
  • EspañolSpanish
  • FrançaisFrench
  • PortuguêsPortuguese
  • 简体中文Simplified Chinese
  • 繁體中文Traditional Chinese
  • العربيةArabic
  • हिन्दीHindi
  • Tiếng ViệtVietnamese
  • 한국어Korean
  • Tagalog
  • Kreyòl ayisyenHaitian Creole
  • РусскийRussian
  • УкраїнськаUkrainian

Included in your plan. Each person can choose a language in Your account.

One household, one place

Illustrative example
JYouA bill
SYour partnerA receipt
MMomA strange text
LookoverExplained. Saved. Shared with permission.
Your weekly summarySunday
A date to remember

September electric and water: $84.10 due October 15.

Something to check

Mom’s delivery text has warning signs. Avoid the link.

JSMShared with the people each sender chooses

Keep your household
in the loop.

One account for you and the people you choose. Everyone sends from their own phone or email. Lookover brings the explanations, important dates, and weekly summary together.

  • Just for youA private place for your questions, explanations, and important dates. No need to invite anyone.
  • You and your householdYour partner sends a receipt. You forward a bill. Choose to share them, and your weekly summary brings together what needs attention.
  • Parents and adult childrenA parent sends something confusing, suspicious, or simply worth sharing. They get an explanation; you can receive the summary and important alerts.

You choose what to share.

Your documents are personal. You decide what to send and who receives a summary.

HOW IT’S EXPLAINED

Software does the reading.

Your explanation is generated automatically, without waiting for a human reviewer. You choose what to send. Lookover doesn’t need your bank login or access to your entire inbox.

WHAT WE KEEP

Your originals aren’t kept forever.

We encrypt what you send. Keep originals for 7 or 30 days, or choose to keep explanations only and remove originals after processing. Explanations stay saved until the household’s records are deleted.

Read our privacy policy
WHAT WE DON’T DO

An explanation, not an action.

A computer does the reading and can make mistakes. Lookover can flag warning signs, but can’t verify the sender. It never pays bills or changes your services.

Straightforward pricing.

Explanations in your chosen language, reminders, and a weekly summary. Family sharing is included in either plan.

$12 / month

or $99 a year · save $45 a year

  • Documents, letters, bills, emails, and texts
  • Messages in 14 languages, with a choice for each person
  • Follow-up questions in the same conversation
  • One account for you and two other people
  • Cancel from your Lookover account

Opening soon

Start with something you want explained.

A bill, letter, email or text. Send your own document, get a clear explanation, and ask questions about it.

No card required. No subscription starts automatically.

When you want more, choose a seven-day trial followed by $12 a month or $99 a year, plus applicable tax. A subscription includes up to three people.

Contact us

Read our terms and privacy policy.

Questions before you start

Something else on your mind?

Contact us
How do I send something or view my account?

Send a photo or message by text, or forward an email. Your explanation comes back in the same conversation. To view saved explanations, summaries, and sharing settings, open your account with an emailed sign-in link or code.

Can I set it up for a parent?

Yes. Sign up with your own contact details, then invite your parent. They must agree before Lookover reads what they send. They separately choose whether to share their explanations with you. They can use text or email without signing in.

Can my family use different languages?

Yes. Each person can choose a message language in Your account. It applies to new explanations, summaries, reminders, and service messages. Earlier messages stay as they were, and account pages and saved reading history are currently in English.

Translations are made by a computer and can be wrong. If a translation is unavailable, we include a notice in your chosen language and the original English message so you still receive the information. Check important details against your document.

What if Lookover gets something wrong?

Lookover can misread a document or miss details. If something seems wrong, reply and ask it to check. Keep the original, and verify important information directly with the sender using contact details you trust. Lookover explains documents; it does not give medical, legal, or financial advice.

Does a person read my documents?

Your document explanations are generated automatically by software. A person does not need to review them first. Authorized staff can access stored documents and explanations through restricted tools, and that access is logged. If you ask for human help, support staff can read and answer your request.

Our privacy policy explains how your information is stored and which service providers process it.

Who can see what I send?

Your explanations stay private unless you choose to share them, including with the account holder. Choose or remove specific people in People & sharing in your Lookover account. Summary recipients must also accept their invitation. The account holder can see their own records, but inviting you does not give them access to yours.

How do I cancel?

Open Plan on your Lookover account page and choose “Manage payment or cancel.” Stripe handles the cancellation. Cancel during the trial to avoid the first charge. Replying STOP only stops texts; it does not cancel your subscription. After service ends, account-content deletion is scheduled after 30 days, as explained in our privacy policy.